The principle role of the CPG, Customer Inventory Analyst is to ensure on-shelf in-stock excellence of products (through Collaboration, Planning, Forecasting & Replenishment - CPFR), so that the retail sales team has sufficient inventory for sale.
Conduct analysis, forecasting, and replenishment of all key accounts. Responsible for ensuring the forecasting plan is accurate, and all service level measures, such as in-stocks and OTIF (on time and in full) objectives are met or exceeded.
Responsible for supporting the CPG group, working collaboratively with the sales team, distribution network, and our internal manufacturing operations and demand planning teams.
The Customer Logistics Analyst is responsible for supporting critical decisions and providing recommendations impacting both the customer(s) and our finished goods inventory. Influencing the customer, our sales team(s), and our internal supply team is critical to the effectiveness of this role.
Customer Logistics Analyst will be required to assess proposed promotional and launch activities from the account teams and build a case for product flow recommendations. Your strong analytical skills coupled with the ability to provide an influential business case will be essential for you to successfully gain support externally and internally.
The success of the Customer Logistics Analyst is measured by exceeding 98.5% on both in-stock and product fill rate goals, while also balancing inventory investment, supporting sales growth, accurately predicting future demand forecasts, and effectively identifying and resolving any supply chain disconnects between our internal planning process and our customer’s inventory requirements.
Achieving these goals will deliver customer satisfaction and maximize sales for both our company and our customers.
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