Confidential

The Retail Trainer is responsible for being the expert in cannabis knowledge and implementing the Thesis hospitality, retail operations, and formal management training programs as directed by the Director of Retail and other departments. • Facilitate training for all retail and executive new hires in all aspects of the business including operations, compliance, product knowledge, retail policies, HR, security, visuals, and sales. • Manage store opening calendar to ensure retail onboarding and operational training was completed with store teams. • Update retail operations SOPs for new store openings and the retail department as needed. • Implement our Thesis hospitality program to drive repeat business through product knowledge, customer experience, strong local grassroots networking, customer data capture and the execution of our loyalty program. • Oversee management and associate onboarding programs, training modules, ongoing leadership development and division of responsibility programs for stores. • Work closely with Directors, District or Regional Managers, and Store Management to exceed sales volume and KPI goals.