Dutchie
Dutchie is an all-in-one technology platform offering a full suite of solutions to simplify operations: Point of Sale, Ecommerce, Payments, and more. It is our mission to provide consumers with safe and easy access and supports the wave of positive societal change that cannabis is bringing to the world.
Mission & Values
Ownership
We believe in extreme ownership at every level of our organization. We encourage autonomy and empower our team members to proactively take on new responsibilities and create opportunities.
Innovation
The best ideas often come from challenging the status quo. We embrace the idea of first principles thinking and question the way things have “always been done”. We strive to forge our own path.
Personal growth
In an industry propelled by societal growth, making space for personal growth and learning matters. We provide individuals with the knowledge and skills to be successful and fulfilled, beyond their time at Dutchie.
Benefits & Perks
Career Advancement
Dental, Medical, & Vision Benefits
Flexible Time Off / Unlimited Vacation
Inclusive Environment
Paid Time Off
Life Insurance
Lunch & Learns
Paid Parental Leave
Relaxed / Casual Dress Code
Short-Term & Long-Term Disability
Work From Home / Remote
Available Positions
Results
- Learn the LeafLogix platform end-to-end for all legal Cannabis markets
- Deliver product support for a heavily regulated compliance-based industry.
- Answer incoming customer requests via email, phone, and chat
- Follow a pre-determined schedule of daily activities
- Provide education including technical, product, and compliance-related support for LeafLogix end-users
- Meet customer satisfaction, efficiency, and issue resolution targets
- Maintain customer satisfaction by delivering personalized support and timely issue resolution
- Identify hardware and software solutions
- Manage multiple complex issues simultaneously
- Test and verify solutions to new problems
- Provide education including technical, product, and compliance-related support for LeafLogix end-users
- Identify areas of improvement and lift up contact trends to the leadership team
- Participate in knowledge sharing and issue escalations and resolutions within LeafLogix Support and cross-functional teams
- 2+ years experience in a technical customer support role
- Ability to methodically problem solve and come up with creative solutions
- Ability to learn and use multiple software applications and technologies simultaneously
- Very strong written and verbal communication skills
- Strong time management, prioritization, and organizational skills
- Strong technical acumen with an understanding of web-based software systems
- Commitment to providing an exceptional customer experience with professionalism, patience and adaptability
- Deep understanding of diverse operating systems and data communications, hardware, and network configurations
- Experience with CRM & Google App Suite
- Ability to work between the hours of 5am and 10pm PST across all 7 days
- Cannabis industry experience (METRC/Biotrack preferred)
- Experience supporting point of sale products
- Experience working in a highly regulated industry
- Experiencing working with Zendesk, Salesforce, Slack, and Zoom
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Provide Tier 2 support for incoming Dutchie Pay ACH questions from merchants and consumers
- Assist with research and authorization requests from bank partner
- Assist as needed with daily and monthly reconciliation
- Track losses and ensure payment is received in full
- Monitor transactions for unusual or suspicious activity and provide input on business rules
- Assist with resolving ACH returns and NOCs as needed
- Additional Payments team assistance as needed with cross-functional teams such as Fraud, Risk, and Support
- 2+ years of back office recon and/or customer facing support for payments (ACH experience required; additional payments experience such as cards or wires a plus)
- Ability to coordinate with both internal and external stakeholders
- Detail oriented with excellent organizational skills
- Ability to communicate effectively verbally and in writing
- Strong sense of teamwork and while working independently
- Intermediate computer skills (Zendesk, Salesforce, Google Suite)
- Operate independently with little supervision on a day-to-day basis
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Will manage a team of Quality Assurance Analysts to hit Quality review requirements and a busy coaching schedule
- Track metrics such as QA variance, roster achievement goals, and agent review reporting
- Provides senior leadership with trending QA data and action plans for lowering adherence gaps
- Communicates cross-functionally with multiple departments within CS to align on OKR's and day to day needs
- Strong mentoring and relationship building skills with the ability to effectively manage group and interpersonal conflict situations
- A passion for mentoring and developing others
- Comfortable presenting & have the ability to command an audience
- Strong analytical skills with proven success developing performance metrics and other measurable business processes and tasks
- Ability to manage ambiguity and operate independently
- Ability to motivate a team and track performance goals
- Proactively communicates new ideas for improvement.
- Strong leadership, teamwork, communication & cross-departmental collaboration skills
- Highly motivated, passionate over achiever, team player, facilitator
- Experience working at a fast growing company or fast growing account
- Experience building Quality Assurance departments
- Systems/Tools Proficiency
- Google Sheets
- Salesforce or Zendesk experience & reporting
- Looker experience is a plus
- Virtual Observer or similar QA tool experience is a plus
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Support strategic decision-making through analysis, with a focus on capital allocation and scenario planning
- Build sophisticated financial models and synthesize outputs into concise presentations to inform executive and board decision-making
- Distill large datasets into actionable insights and trends, updating management regularly with a point of view on the health of the business
- Play a key role in corporate strategy and planning, capital markets and investor relations processes
- Drive strategic initiatives through a combination of business partnering, analytical insight and project management
- Collaborate across all levels of the organization by developing a deep understanding of Dutchie's business model, including product and market strategies, competitive context and internal processes
- 2+ years of experience in investment banking, private equity, venture capital, management consulting, or corporate finance
- Expert Excel skills; extensive experience building three-statement financial models and analyzing large data sets
- Effective communication skills; ability to distill complex analyses into structured outputs and present to all levels of management
- Highly organized, detail-oriented, independent and self-motivated
- Ability to think creatively and critically, thrive in a dynamic and often ambiguous environment and juggle multiple responsibilities with competing deadlines
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- 4+ years of SaaS customer success experience
- Excellent communication skills via phone, email and video conference
- High energy and ambition; enthusiasm to give customers the white glove treatment
- Strong salesmanship, you talk with conviction and passion and have an innate ability to convince others of your point of view
- Hyper-organized and strong multi-tasker who can easily manage numerous projects
- Creative thinker, always coming up ways to gain more out of relationships
- Very strong attention to detail
- Empathy and the ability to relate to a customer's point of view
- Ability to solve problems quickly and pivot with ease
- Positivity, patience, and professionalism
- Quick learner, you can pick up new platforms and understand new industries quickly
- Own relationships with dispensaries, building engagement strategies to help them drive revenue and get the most out of their dutchie partnership
- Onboard new dispensaries on to the platform
- Effectively communicate the benefits of our software via phone, email and video demos
- Optimize dispensary websites for conversions
- Encourage dispensaries to drive sales through marketing and promotions
- Shape future product development based on trends in conversations with customers
- Get ahead of challenges through effectively navigating complex situations
- Use data to help dispensaries be as successful as possible through the platform
- Define and optimize dutchie's processes around onboarding and customer success
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Lead the global accounts receivable and collections function including oversight of timely collections, cash receipt application functions, and the daily management of accounts receivable aging.
- Responsible for resolutions of customer disputes, improvement of days sales outstanding (DSO), delinquency, and monthly balance sheet reconciliations.
- Create and track team goals and billing priorities, and issue status reports relating to the accounts receivable function and KPI's.
- Own the billing ticket queue and ensure all tickets are processed timely and accurately. Manage and analyze billing ticket data to provide suggestions to drive improvements across our billing processes and policies.
- Perform credit evaluation on new customers and monitor existing customers adherence to payment terms.
- Manage cash flow by providing customer collection forecast.
- Lead process improvement projects and build out and maintain billing policies, procedures, methods, guidelines, and controls.
- Partner with internal teams including Sales, SalesOps, Customer Success, and Business Systems to establish service and quality standards for customers' billing experience and ensure these are met.
- Responsible for training, performance management, and career development of direct reports.
- Work closely with the BPO support team to ensure connected processes and process hand-offs are streamlined and failure-proof.
- Other special projects and duties as assigned including assisting with internal and external audits.
- Bachelor's degree in accounting, finance, or a related field.
- 4+ years of managerial experience.
- 7+ years of broad experience on AR and billing teams, preferably in a subscription billing environment.
- Excellent communication skills in dealing with internal and external customers.
- Oral and written communication skills to interact with upper levels of management.
- Understand how to effectively work with other business groups to accomplish goals.
- Strong organizational and project management skills.
- Ability to prioritize and manage time appropriately.
- Excellent problem-solving and critical thinking skills.
- Hands-on, flexible, and a team player able to function in a fast-paced, agile environment.
- Strong functional knowledge of the following areas: customer record maintenance, credit management, customer invoicing, receivables aging, collections, customer payments and revenue reporting
- Understanding of month end close, GAAP, SOX and audit concepts and requirements required.
- Experience with Zendesk or other customer ticketing systems is strongly preferred.
- Experience working with Salesforce CPQ, Salesforce Billing, and FinancialForce is strongly preferred
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Development of mission-critical back-end services, including API integrations with third-party platforms and core consumer APIs
- Development of core applications in .NET, TypeScript, SQL Server, and React within high-scale, distributed systems
- Work closely with our Product team in designing and developing customer facing features
- 5+ years of development experience required
- Deep understanding of backend server languages (Ruby/Node/Python/C#/etc.) and general software best practices
- Experience with C#, relational and non-relational databases, and working in distributed systems
- You have experience designing and extending scalable data models and the data stores they depend on
- You take pride in the code you write - it's clean, tested, organized, and elegant
- Self-starter - you're proactive and are able to start projects and tasks without constant direction
- Quick learner - you pick up new frameworks and technologies quickly
- Great communication skills
- You want to work in an agile environment - we move quickly and ship code often
- You enjoy your time working, but you enjoy your time outside of work too
- Have built software in the commerce, cannabis, or regulatory industries
- Experience building and monitoring infrastructure on cloud-native hosting providers (AWS)
- Have deep experience with third-party integrations
- Love using bleeding-edge technology
- Contribute regularly to open-source projects
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Manage development projects: plan, track, communicate and deliver
- Act as the single point of contact for team members in both functional, technical, and support clarifications
- Communicate progress, risks, expectations, timelines, milestones and other key project metrics to team members and C level executives
- Champion technical excellence in all aspects of the SDLC
- Drive the growth of the engineering team: work with our recruiting team, participate in screening and hiring processes
- Manage your team through service-based leadership, prioritizing personal growth and development
- 5+ years of development experience as an individual contributor and 3+ years in a management role
- Strong organization and time management skills with the ability to multi-task and work autonomously or with a team
- Experience in mobile application development and its releases processes
- Excellent verbal and written communication skills and love for documentation
- Integrated with peripherals via Bluetooth/UDP TCP/USB
- Experience in Flutter
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- You have experience integrating with external peripherals over Bluetooth, USB, LAN.
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Leading a team of Workforce Analyst in a multi-channel environment
- Collaborating with Operations, Finance, Recruiting and Training to ensure optimal Workforce Planning
- Forecasting, Capacity Planning and Scheduling for our variance Support functions
- Identifying Queue Performance misses and recommend strategies to mitigate them
- 4+ Years of Workforce Management Planning Experience
- 2+ Years of being a Manager of direct reports
- Experience utilizing Workforce Management tools to Forecast and Schedule
- Experience managing a team of high functioning analyst
- Experience working at a fast growing company or fast growing account
- Experience building Workforce Management departments
- Society of Workforce Planning Professionals (SWPP) Certified
- Have a degree in Statistics or Finance
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Be an expert in the suite of payment solutions Dutchie offers (specific focus on card acceptance, ACH, digital wallets and emerging B2B tender types), and be able to identify which solutions solve the merchant's needs.
- Partner with the sales team to help close new sales deals. You will join sales calls to provide an overview of our payment products and answer questions. You will help secure the deal by overcoming pricing objections relating to payments. Sales Force experience is a plus.
- Assist in resolving customer payment escalations. You will partner with the respective Customer Success Manager to understand the client's concern. You'll partner to resolve the issue. These escalations can include fraud/risk escalations, current customer price negotiations and more.
- Proactively solicit customers to participate in Alpha and Beta payment product launches. You'll be responsible for peaking the customer's interest, working with the operations team to onboard the customer and soliciting feedback.
- Actively participate in cross-functional meetings and serve as the voice of the customer to escalate continual objections and/or concerns from customers or prospects.
- Continue to coach the sales and customer success team on payments.
- Actively work with Product to identify and bring to market features required to assist Dutchie's dispensary partners optimize their payment experiences.
- Minimum of 3 years of payments experience in a customer facing, sales, support or integration role.
- You are a payments expert that possesses the ability to translate payment terminology and processes into customer facing terms.
- You are comfortable presenting to clients and answering their questions.
- In-depth payments knowledge, ideally from an ISV point of view.
- Willingness to learn and adapt to changing payment regulations and rules.
- Able to manage your own calendar, manage different types of activities at one time (sales, support, product, etc.) and drive issues to outcome within defined time periods.
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Assess supplier production control and quality programs, identify shortfalls to expectation, and directly secure agreement to correct.
- Evaluate and communicate the yield of new and existing processes
- Establish validation procedures to determine acceptance of tooling into development builds and mass production
- Develop and implement quality inspection tools including audit procedures
- Identify and direct studies to implement improvements in measuring methods where appropriate
- Drive process development and capability assessment activities, reviewing part design documentation to ensure alignment with process capability
- Assess supplier readiness to support build events and production ramp. Identify potential execution issues and provide recommendations to mitigate risk
- Plan, propose, and lead experiments to produce timely and accurate analyses used to drive design, development, and supply chain decisions
- Asses in-field failures and define root cause analysis and drive corrective actions
- Bachelor's degree preferred
- 5+ years of industry experience
- A background in Mechanical and Electrical quality engineering is ideal
- Strong communicator with interpersonal skills; able to work in a large cross-functional team environment
- Excellent data analysis, statistics, documentation, communication, project management skills
- Ability to work on multiple projects at a time
- Ability to travel internationally (roughly expect ~20%)
- Prior experience working with overseas vendors
- Self starter able to define engineering tasks to meet project objectives and ability to quickly learn new processes with limited information provided
- Ability to implement new processes (ex: Supplier corrective actions) and also execute against these
- Mechanical and electrical background is ideal
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Oversee day-to-day accounting activities for core business lines and contract acquisition costs ensuring compliance with GAAP, internal policies, and external audits.
- Ensure timely and accurate completion of team's month-end journal entries, flux analyses, reconciliations and supporting schedules.
- Partner with engineering and product teams to build scalable revenue recognition processes.
- Analyze and document the revenue treatment of deals to identify non-standard terms with revenue impacts.
- Read and interpret legal language in contracts, research accounting guidance and summarize in technical memos.
- Analyze the stand-alone selling price, management judgements, and other assumptions used to assess revenue recognition under ASC 606 and contract acquisition costs under ASC 340.
- Collaborate with other Finance and cross-functional teams on monthly close matters, including financial statement and footnote preparation.
- Responsible for training, performance management, and career development of direct reports.
- Other special projects, duties, and ad hoc reporting as assigned including assisting with internal and external audits.
- Bachelor's degree in accounting, finance, or a related field; CPA required (active or inactive).
- 7+ years of related revenue accounting experience, preferably within the SaaS/Tech/Subscription revenue environment.
- 2+ years of manager or supervisory experience.
- Strong understanding of ASC 606 and ASC 340-40 for SaaS companies
- Oral and written communication skills to interact with upper levels of management.
- Understand how to effectively work with other business groups to accomplish goals.
- Data-oriented and unfazed by large datasets.
- Strong organizational and project management skills.
- Ability to prioritize and manage time appropriately.
- Excellent problem-solving and critical thinking skills.
- Hands-on, flexible, and a team player able to function in a fast-paced, agile environment.
- Experience researching, applying, and documenting accounting rules.
- Strong functional knowledge of the following areas: subscription model revenue recognition, reconciliations, contract review, commissions and contract acquisition cost capitalization and amortization, preparing deal memos, preparing quarterly assumption updates, and system architecture.
- Understanding of month end close, GAAP, SOX and audit concepts and requirements required.
- Tech savvy, spreadsheet master; SQL experience a plus.
- Experience working with Salesforce and FinancialForce is strongly preferred.
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Work closely and collaboratively with cross-functional stakeholders to understand, research, analyze, and advise on a wide variety of commercial legal matters
- Serve as a liaison between business stakeholders and relevant legal subject matter experts
- Draft, review, negotiate, and maintain documents for products and services (e.g. terms of service, regulatory disclosures, etc.), and commercial agreements (e.g. SaaS subscription agreements, partnership and vendor agreements, and other commercial or technology licensing agreements)
- Support the development and maintenance of legal resources and materials to aid business stakeholders in the development of innovative, compliant products and services
- Work in partnership with other members of the Dutchie Legal and Compliance teams to leverage internal subject matter expertise and integrate into applicable products, services and commercial matters
- A J.D. from an ABA-accredited U.S. law school, and membership in good standing to at least one state bar
- 3+ years of experience advising clients on commercial matters, either in-house or at a law firm
- Knowledge of and experience with laws and regulations applicable to technology companies, including but not limited to payments and financial regulation, consumer protection, US data privacy, marketing, intellectual property, labor and employment, and federal, state and local taxation
- Excellent communication skills (both written and verbal) and drafting skills (contracts, memoranda, etc.) with an emphasis on attention to relevant detail
- Ability to analyze risks, evaluate legal issues, and provide concise written advice to a non-legal audience
- Ability to work with independence, manage competing priorities effectively, and meet deadlines
- Passion for collaborating with a wide range of people in a diverse and inclusive environment
- Team-focused, positive attitude, and a good sense of humor encouraged
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Ensure the timely delivery of business value and the efficient use of organizational resources.
- Partner with Business, Product and Engineering leadership to establish a solid
- Ensure measurable KPIs are defined and aligned to company goals and objectives.
- Manage the program-level decomposition of work across multiple delivery teams.
- Partner closely with Product teams to execute and deliver programs aligning to product vision and program goals, objectives and timelines.
- Drive resolution of program-level issues leveraging scrum-of-scrums as needed. Facilitate executive-level escalations and program-level change management.
- Monitor health of program delivery. Track program-level status, risks, issues and dependencies.
- Proactively address delivery team impediments. Resolve program-level roadblocks to enable successful program execution.
- Manage program-level communications ensuring stakeholders are informed of roadmap changes, release plans and delivery status. Lead program-level reviews with delivery teams, stakeholders and executive management as required.
- Drive the integration and adoption of agile delivery practices across delivery teams. Facilitate program retrospectives to identify improvement opportunities. Evangelize and integrate desired changes in order to enable continuous improvement
- Lead by example. Actively coach Product Owners, Scrum Masters, and Delivery teams in order to promote successful adoption of agile practices. Cover key management roles as needed to ensure the success of program delivery efforts.
- You have worked in a program manager role for a minimum of 5 years.
- You have experience organizing multiple teams delivering on software/product development initiatives required. Agile lifecycle management experience preferred.
- You have a track record of managing complex development programs to deliver technical solutions and achieve business results, positively impacting the customer experience.
- You have a strong technical acumen and experience working with Data and Infrastructure teams.
- Good knowledge of project management process, project management software tools (SmartSheets, Looker, Confluence), templates and management technique
- Experience with different software development methodologies including the agile development methodology such as Scrum.
- Success in developing program/project level artifacts to support a major software implementation program with concurrent releases.
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Work with internal teams to create a robust inside sales pipeline
- Communicate and embody Dutchie's values
- Conduct online discovery and demonstrations
- Develop and execute on a strategic plan for your territory to meet monthly, quarterly and annual bookings & revenue objectives
- Timely and accurate updating of Salesforce customer information, forecasts, and pipeline data to ensure the generation of accurate territory and management reports
- Collaborate with Sales Ops, Payments, Product, and Account Management to ensure all requirements are met and regulations are strictly adhered to.
- 3+ years of inside sales experience within the SaaS industry
- Demonstrated ability to win
- Well-developed business acumen
- Deep and creative sales skills
- Exceptional ambition combined with great teaming skills
- A track-record as a top performer
- Have experience in the cannabis and/or payments industries
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Create best in class customer journeys using Dutchie's payments products while limiting Dutchie's exposure to fraud-related losses
- Build out our Risk/Fraud operations team. This team is responsible for managing/optimizing our third-party risk monitoring system (Sift) and transaction monitoring and decisioning.
- Build repeatable, scalable processes to ensure policies are translated to the risk engine. Once implemented, consistently monitor the output to ensure the rules are firing as expected. Continuously optimize the tool to minimize customer impact while minimizing manual transaction reviews.
- Establish effective cross-functional relationships with functional leads and peers across customer support, sales, analytics, product, engineering, and marketing organizations to influence cross-functional prioritization of supporting systems.
- Ensure significant risk changes are communicated internally early and often - especially if it impacts other teams and our customers.
- Partner with the risk product to build a roadmap to achieve business objectives.
- Build a risk monitoring team from scratch. Build the infrastructure, tools, processes, goals to bring this team to life.
- Monitor portfolio performance and conduct deep dives into losses to identify improvement opportunities across the product life cycle. Continuously learn, provide feedback and provide recommendations for policy and rule changes.
- Work closely with product teams on the development of new products or onboard third-party products to fill gaps that might create loss and define requirements to mitigate those risks.
- You have a deep understanding of risk management in multiple areas: fraud strategy, operations, monitoring, and decision making.
- You are an expert in policy optimization, with a strong track record of translating policy to risk rules to optimize the desired outcomes (low customer friction while maintaining low losses)
- You can translate risk terminology into business terms for broad cross-functional communication across multiple levels
- Demonstrated results from vision through strategic planning and operational execution within the risk/fraud
- You have proven facilitation skills and a strong track record of change implementation across multiple teams
- You possess excellent problems solving skills – the ability to tap into a wide range of previous experience, internal and external technologies, and advanced concepts to solve complex, and sometimes conflicting, business objectives across multiple functions
- Be data-driven and outcome-focused
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Prospect, qualify and develop a robust sales pipeline
- Conduct online and in-person product demonstrations
- Develop and execute on a strategic plan for your territory to meet monthly, quarterly and annual bookings & revenue objectives
- Ability to navigate reports to help focus closing efforts where they will be most valuable
- Comfortable managing full pipeline with proven history of success in hitting goals
- Timely and accurate updating of Salesforce customer information, forecasts, and pipeline data to ensure the generation of accurate territory and management reports
- Collaborate with Onboarding and Account Management to ensure smooth handoffs and timely launches
- Travel periodically within the territory you're responsible for (up to 25%) to attend trade shows, networking events, etc.
- Communicate and embody Dutchie's values of it's all about the customer, "we" not "I", focus on outcomes and get there fast, embrace different perspectives, get shit done, and be direct but with empathy.
- A track-record as a top performer and at least two years of sales experience
- Demonstrate the ability to win- closing business with tenacity, but always putting the customer first and only after true discovery and understand of the business/industry is established
- Have well-developed business acumen- has sold to various levels of an org
- Have deep and creative sales skills- proactive in learning sales skills via sales books, podcast, seminars, etc
- Have exceptional ambition combined with great teaming skills
- Software as a service (SaaS) industry experience required
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Learn the Dutchie product suite
- Troubleshoot issues with the platform, state traceability systems, 3rd party integrators and various other external parties
- Provide basic and targeted training as needed for customers and internal teams
- Represent the customer voice and the support team in managing production issues
- Assist in internal and customer documentation creation for new features/products
- Identify tools for new and existing products that will assist the teams in providing support
- Assist in providing feedback to Product and Engineering with issue trends, platform workflow optimizations and other relevant data
- 3+ years in a technical support role
- Experience with APIs, JSON, SQL, TCP/IP
- Passion for solving technical issues
- Technical writing experience (documentation, tutorials, other materials)
- Experience with JIRA or equivalent tool
- Track record of moving fast within a team environment
- Ability to collaborate within a team and with other teams to solve technical issues and identify opportunities to gain efficiency in processes
- Experience with a scripting or programming language
- Cannabis industry experience
- Cannabis compliance/traceability
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Developing talent on the Sales Ops team through coaching and constructive feedback
- Building a strong relationship between sales leadership and cross-functional teams to achieve broader company objectives
- Overseeing day to day operations of the Sales Ops team
- Being a SME on sales processes in our CRM and a point of escalation for questions and issues
- Drive strategic initiatives to improve operational processes and functions within the Sales Ops org
- 2-3+ years experience in a sales operations manager role
- Salesforce power user; expertise with analytics and forecasting tools
- Experience collaborating with sales leaders with an emphasis on change management
- Excellent time management and project management skills and the ability to communicate those laterally and vertically
- Experience being the liaison between GTM teams and Business Operations to implement system changes
- The ability to pull and analyze data, and then provide recommendations or insights
- Proven ability to learn an established organization's salesforce architecture including business models, structure, relationships between business units and key stakeholders of those units
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Automate Training with internal software to improve speed of implementations
- Organize and keep up keep to implementation's internal knowledge base, Confluence
- Process Mapping to execute projects efficiently
- Clearly organizational skills
- Have SalesForce and SAAS experience
- Understand and have experience in the Cannabis POS sector of the market
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Lead the intercompany eliminations and consolidations processes, including oversight of system procedures
- Oversight of monthly journal entries, account reconciliations and analysis
- Responsible for all intercompany transactions and processes, including assisting in the creation and compliance with intercompany transfer pricing agreements
- Manage our internal accounting team to ensure accounting and tax reporting are in accordance with both statutory and US GAAP rules
- Manage accounting system consolidations and work with system administrators to facilitate resolutions on close and reporting related issues
- Identify and implement process improvements
- Assist with quarterly reviews, annual audits conducted by external auditors, and tax filing preparations
- Bachelor's Degree in Accounting or related degree, or equivalent experience
- 5+ years of practical experience working with global processes and tools in areas of intercompany, multi-currency consolidations and financial reporting
- High attention to detail and ability to maintain organization in a fast-paced and often ambiguous environment
- Good understanding of business processes within Finance, general ledger systems, and foreign currency translation
- Ability to work creatively and cross functionally to adapt to our growing culture
- Experience with FinancialForce Accounting preferred
- Supply chain or inventory accounting
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Enable the success of all customer-facing roles, including implementation, customer success management, and customer support, through effective learning and development initiatives, knowledge and documentation programs, and direct customer enablement channels.
- Own the execution of the enablement roadmap across the customer journey, aligning enablement programs to business objectives, and continually improve the effectiveness of enablement programs.
- Perform detailed needs/competency gap assessment across the customer journey in collaboration with leaders and frontline reps. Translate business needs into measurable outcomes and align to broader enablement initiatives.
- Define the priority, scope, and outcomes of enablement programs that add measurable value to customers and improve business outcomes. Coordinate resources within the enablement team and across CS functions.
- Hire, manage, develop, and mentor a highly skilled team, ensuring they are supported in delivering high-quality, impactful work while challenging them to grow.
- Drive improvements in current onboarding processes to increase the speed and efficacy of new hire training, while ensuring new employees are more prepared to step into their customer-facing roles.
- 5+ years of experience creating enablement content with demonstrated success improving customer experiences and driving improvements to business outcomes.
- Experience aligning enablement strategy to that of the business, and conducting gap analyses to set clear priorities for enablement programs.
- 3+ years of experience managing a team of high-performing employees in enablement roles.
- Excellent verbal and written communication skills, experience delivering content to a variety of audiences and in different formats, including learning management tools, knowledge base documentation, videos, slide decks, etc.
- Strong organizational skills with the ability to effectively prioritize and manage multiple deadlines, quick turnarounds, and thrive in a fast-paced environment.
- An extraordinary passion for enablement. You enjoy finding new, creative ways to engage and motivate remote learners, and enable best-in-class customer experiences.
- A do-whatever-it-takes attitude to achieve your goals while fostering strong relationships to produce the best results.
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
- Develop process for aging management and collections efforts with customers.
- Manage a team of outsourced support and internal AR specialists to ensure healthy cash flow but equally importantly to provide an exceptional level of customer service and support.
- Oversee customer cash application efforts and provide process improvement and solutions for automation.
- Reconcile various AR and Revenue related GL accounts to assist with month end closing efforts.
- Foster a positive and energetic work environment while building team culture to help ensure the success of the AR department.
- 4+ years of AR experience preferably in Saas business, as well as some accounting and personnel management experience.
- Ability to build new AR processes and find ways to improve those already existing.
- Attention to detail and an ability to maintain organization and effectiveness in a fast-paced environment.
- Excellent communication skills for both internal and external relationship cultivation.
- Ability to work cross departmentally and to collaboratively problem solve.
- Experience with Salesforce is sought after.
- Experience with Salesforce is sought after
- Experience with FinancialForce is Preferred
- Competitive Salary
- Equity
- 401(k)
- Full Benefits - Medical, Dental, and Vision Insurance
- Flexible vacation and sick days
- Technology (hardware, software, reading materials, etc..) allowance
Product Support Specialist - GB
Remote
Posted May 17, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
Are you ready to join the most formidable team in the Cannabis space? We exist to increase accessibility to Cannabis, and our Support Team exists to create the best experience possible for our dispensaries and consumers. We provide the highest quality tech support to our dispensaries so they can be successful using our platform, and we help cannabis shoppers find products that meet their needs.
In this role, you will serve as a technical escalation point, providing our customers with creative solutions to their most challenging issues. Your goal is to help our customers resolve their complex issues in the moment when possible. Provide feedback to the product organization for future platform development and improvement.
We're here to help our customers every day between 5:00 am -10:00 pm PST 365 days a year. Evening, weekend, and holiday availability are required for this role.
What You'll Do...
What You Bring...
It's a bonus if you...
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
Are you ready to join the most formidable team in the Cannabis space? We exist to increase accessibility to Cannabis, and our Support Team exists to create the best experience possible for our dispensaries and consumers. We provide the highest quality tech support to our dispensaries so they can be successful using our platform, and we help cannabis shoppers find products that meet their needs.
In this role, you will serve as a technical escalation point, providing our customers with creative solutions to their most challenging issues. Your goal is to help our customers resolve their complex issues in the moment when possible. Provide feedback to the product organization for future platform development and improvement.
We're here to help our customers every day between 5:00 am -10:00 pm PST 365 days a year. Evening, weekend, and holiday availability are required for this role.
What You'll Do...
What You Bring...
It's a bonus if you...
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
ACH Operations Analyst
Remote
Posted May 16, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
Dutchie is looking for an ACH Operations An to assist with the support of our newest payments product, Dutchie Pay. This individual will act as a subject matter expert on consumer and merchant ACH and reconciliation questions, including escalation and triage of issues. This role will also serve as backup support for our ACH operations department, which may include some reconciliation and working closely with our bank partner(s). This is a quickly growing team, so we're looking for someone who can collaborate cross-functionally and jump in as needed to manage multiple priorities.
What You'll Do...
What You Bring...
#LI-ZC1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
Dutchie is looking for an ACH Operations An to assist with the support of our newest payments product, Dutchie Pay. This individual will act as a subject matter expert on consumer and merchant ACH and reconciliation questions, including escalation and triage of issues. This role will also serve as backup support for our ACH operations department, which may include some reconciliation and working closely with our bank partner(s). This is a quickly growing team, so we're looking for someone who can collaborate cross-functionally and jump in as needed to manage multiple priorities.
What You'll Do...
What You Bring...
#LI-ZC1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Senior Manager, Support Quality Assurance
Remote
Posted May 16, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
Dutchie is in need of a strong Quality Assurance leader to come in and build the QA department for our Support functions. This leader will design and implement the standard for ensuring that our Specialists are providing the best possible experience to our customers. The Sr. Manager will build cross functional relationships across CS, R&D, Engineering and Third Party Partners. This is an amazing opportunity for a QA leader to come in and lay the foundation for a fast growing company that is revolutionizing technology in the cannabis industry.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-MA1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
Dutchie is in need of a strong Quality Assurance leader to come in and build the QA department for our Support functions. This leader will design and implement the standard for ensuring that our Specialists are providing the best possible experience to our customers. The Sr. Manager will build cross functional relationships across CS, R&D, Engineering and Third Party Partners. This is an amazing opportunity for a QA leader to come in and lay the foundation for a fast growing company that is revolutionizing technology in the cannabis industry.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-MA1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Strategic Finance Associate
Remote
Posted May 13, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
The Strategic Finance team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. We are seeking a Strategic Finance Associate to partner with cross-functional leaders to drive initiatives including business planning, corporate strategy, and strategic projects. This is a high-impact role that will offer substantial leadership exposure and the opportunity to drive long-term shareholder value in a hyper-growth environment.
What You'll Do...
What You Bring...
#LI-MA1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
The Strategic Finance team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. We are seeking a Strategic Finance Associate to partner with cross-functional leaders to drive initiatives including business planning, corporate strategy, and strategic projects. This is a high-impact role that will offer substantial leadership exposure and the opportunity to drive long-term shareholder value in a hyper-growth environment.
What You'll Do...
What You Bring...
#LI-MA1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Customer Success Manager - Canada
Vancouver, BC
Posted May 12, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
We are looking to hire a Customer Success Manager. We're looking for someone energetic, enthusiastic, and organized to build and cultivate relationships with dispensaries that use our platform. This role will be pivotal in tending to their needs, deriving key product insights, managing their requests, and optimizing their sales and performance. You'll be on the front lines, working side-by-side with our dispensaries as well as our internal product, engineering, sales, and support teams.
We're a fast-paced startup in an exciting and emerging new industry. Not only will you strongly contribute to our culture and practices, but you'll help shape the Customer Success department itself.
What You Bring...
What You'll Do...
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
We are looking to hire a Customer Success Manager. We're looking for someone energetic, enthusiastic, and organized to build and cultivate relationships with dispensaries that use our platform. This role will be pivotal in tending to their needs, deriving key product insights, managing their requests, and optimizing their sales and performance. You'll be on the front lines, working side-by-side with our dispensaries as well as our internal product, engineering, sales, and support teams.
We're a fast-paced startup in an exciting and emerging new industry. Not only will you strongly contribute to our culture and practices, but you'll help shape the Customer Success department itself.
What You Bring...
What You'll Do...
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Senior Manager, Accounts Receivable
Remote
Posted May 11, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
We are looking for an experienced Senior Manager, Accounts Receivable to build out and own Dutchie's billing and accounts receivable operations, processes and policies. You will join the accounting team as a player/coach and report directly to the Senior Manager of Revenue Accounting.
As a Senior Manager, Accounts Receivable, you will lead all billing and accounts receivable activities. In addition, you will be pivotal in developing and implementing processes and systems related to accounts receivable and collections, and building a best-in-class billing experience. Critical components of this job include ensuring the billing operations are performed and completed accurately and timely, handling customer situations gracefully and skillfully, ensuring timely collections, managing accounts receivable, performing monthly reporting and analysis, supporting company initiatives and projects, and supporting company growth and hiring within your team. In addition, this position will require great attention to detail, strong management skills, and the ability to deliver results under deadlines.
The ideal candidate will have extensive experience in accounts receivable, collections, billing as well as supporting process and system improvements. A strong foundation and experience working with billing and financial systems are essential.
What You'll Do...
What You Bring...
#LI-ZC1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
We are looking for an experienced Senior Manager, Accounts Receivable to build out and own Dutchie's billing and accounts receivable operations, processes and policies. You will join the accounting team as a player/coach and report directly to the Senior Manager of Revenue Accounting.
As a Senior Manager, Accounts Receivable, you will lead all billing and accounts receivable activities. In addition, you will be pivotal in developing and implementing processes and systems related to accounts receivable and collections, and building a best-in-class billing experience. Critical components of this job include ensuring the billing operations are performed and completed accurately and timely, handling customer situations gracefully and skillfully, ensuring timely collections, managing accounts receivable, performing monthly reporting and analysis, supporting company initiatives and projects, and supporting company growth and hiring within your team. In addition, this position will require great attention to detail, strong management skills, and the ability to deliver results under deadlines.
The ideal candidate will have extensive experience in accounts receivable, collections, billing as well as supporting process and system improvements. A strong foundation and experience working with billing and financial systems are essential.
What You'll Do...
What You Bring...
#LI-ZC1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Senior Software Engineer, .NET
Remote
Posted May 09, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
Due to our rapid growth, we are looking for talented Senior Software Engineers to join our team. You will be getting in on the ground-level with us and working on virtually all aspects of the current and future product development. You'll be working directly with the founding team and taking part in technology-related decisions. You will help us build the foundation of this company - its culture, its processes, and its practices. You'll also have the chance to work on everything from analytics software to two-sided marketplaces, to IoT devices. There's a ton of interesting problems to solve.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-AH1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
Due to our rapid growth, we are looking for talented Senior Software Engineers to join our team. You will be getting in on the ground-level with us and working on virtually all aspects of the current and future product development. You'll be working directly with the founding team and taking part in technology-related decisions. You will help us build the foundation of this company - its culture, its processes, and its practices. You'll also have the chance to work on everything from analytics software to two-sided marketplaces, to IoT devices. There's a ton of interesting problems to solve.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-AH1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Engineering Manager, Mobile
Remote
Posted May 09, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
We are looking for a driven and talented Engineering Manager to join our Point of Sale Mobile team. You will work on virtually all aspects of the current product and future product development, take part in technology-related decisions, and impact our culture, processes, and practices. Together, we will build the best point of sale system that will delight our customers.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-SD1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
We are looking for a driven and talented Engineering Manager to join our Point of Sale Mobile team. You will work on virtually all aspects of the current product and future product development, take part in technology-related decisions, and impact our culture, processes, and practices. Together, we will build the best point of sale system that will delight our customers.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-SD1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Mobile Engineer
Remote
Posted May 07, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
We are looking for a talented Mobile Application Software Engineer to join our team. You will be getting in on the ground-level with us and working on virtually all aspects of the current and future applications. You will help us build the foundation of mobile excellence in dutchie along with its culture, processes, and practices. There's a ton of interesting problems to solve.
What You'll Do...
● Development and maintenance of core point of sale applications written in Flutter & Dart.
● Development and maintenance of critical hardware integrations in JS, Objective C, Swift, Kotlin
● Work closely with our Product team in designing and developing customer facing features.
What You Bring...
● 2+ years of development experience required
● Understanding of mobile development languages (Obj. C/Swift/Java/Kotlin/Dart) and general software best practices
● You have experience building resilient and responsive mobile applications
● You take pride in the code you write - it's clean, tested, organized, and elegant
● Self-starter - you're proactive and are able to start projects and tasks without constant direction
● Quick learner - you pick up new frameworks and technologies quickly
● Great communication skills - you make sure that message sent is message ack'ed
● You are agile - we move quickly and ship code often, but you can adapt to when the pace needs to slow down
● You enjoy your time working, but you enjoy your time outside of work too
It's a bonus if you...
#LI-SD1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
We are looking for a talented Mobile Application Software Engineer to join our team. You will be getting in on the ground-level with us and working on virtually all aspects of the current and future applications. You will help us build the foundation of mobile excellence in dutchie along with its culture, processes, and practices. There's a ton of interesting problems to solve.
What You'll Do...
● Development and maintenance of core point of sale applications written in Flutter & Dart.
● Development and maintenance of critical hardware integrations in JS, Objective C, Swift, Kotlin
● Work closely with our Product team in designing and developing customer facing features.
What You Bring...
● 2+ years of development experience required
● Understanding of mobile development languages (Obj. C/Swift/Java/Kotlin/Dart) and general software best practices
● You have experience building resilient and responsive mobile applications
● You take pride in the code you write - it's clean, tested, organized, and elegant
● Self-starter - you're proactive and are able to start projects and tasks without constant direction
● Quick learner - you pick up new frameworks and technologies quickly
● Great communication skills - you make sure that message sent is message ack'ed
● You are agile - we move quickly and ship code often, but you can adapt to when the pace needs to slow down
● You enjoy your time working, but you enjoy your time outside of work too
It's a bonus if you...
#LI-SD1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Sr. Manager, Workforce Management
Remote
Posted May 03, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role:
Dutchie is in need of a strong Workforce Management leader to come in and build the Workforce department for our Support functions. The Sr. Manager will begin as an individual contributor and then will scale the team with direct reports that will take ownership of Long Term and Short Term planning. They will be responsible for all aspects of workforce management in all channels throughout Support, including forecasting call or written volume, creating agent schedules, coordinating resources to be in the right place at the right time and reporting the overall effectiveness of each queues performance.
The Sr. Manager will ensure we have the appropriate resources to achieve financial and business objectives. They will Influence, shape, and integrate strategy for functional areas. They will provide leadership and direction for diverse and complex functions. In addition, the leader will contribute to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. They will develop tactical strategy to meet the strategic goals.
This is an amazing opportunity for a Workforce leader to come in and lay the foundation for a fast growing company that is revolutionizing technology in the cannabis industry.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-MA1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role:
Dutchie is in need of a strong Workforce Management leader to come in and build the Workforce department for our Support functions. The Sr. Manager will begin as an individual contributor and then will scale the team with direct reports that will take ownership of Long Term and Short Term planning. They will be responsible for all aspects of workforce management in all channels throughout Support, including forecasting call or written volume, creating agent schedules, coordinating resources to be in the right place at the right time and reporting the overall effectiveness of each queues performance.
The Sr. Manager will ensure we have the appropriate resources to achieve financial and business objectives. They will Influence, shape, and integrate strategy for functional areas. They will provide leadership and direction for diverse and complex functions. In addition, the leader will contribute to the development of the organization's business strategy. Interprets business strategy and develops organizational objectives to align with this strategy. They will develop tactical strategy to meet the strategic goals.
This is an amazing opportunity for a Workforce leader to come in and lay the foundation for a fast growing company that is revolutionizing technology in the cannabis industry.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-MA1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Payment Specialist
Remote
Posted Apr 28, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
The Dutchie Payment Specialist will join a team committed to ensuring our dispensaries and consumers have a best-in-class experience with our payment products from initial launch through their relationship with Dutchie. The role will span the functions of product, commercialization, sales and customer support. This includes helping sales overcome any objections pertaining to payment products, serving as the point of escalation for post-sale payments related escalation and securing customers for new payment product launches.
What You'll Do...
What You Bring...
It's a bonus if you...
Have experience in the cannabis industry or a high risk industry
#LI-
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role
The Dutchie Payment Specialist will join a team committed to ensuring our dispensaries and consumers have a best-in-class experience with our payment products from initial launch through their relationship with Dutchie. The role will span the functions of product, commercialization, sales and customer support. This includes helping sales overcome any objections pertaining to payment products, serving as the point of escalation for post-sale payments related escalation and securing customers for new payment product launches.
What You'll Do...
What You Bring...
It's a bonus if you...
Have experience in the cannabis industry or a high risk industry
#LI-
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Supplier Quality Engineer
Remote
Posted Apr 26, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
The Supplier Quality Engineer (SQE) is involved throughout the entire product lifecycle -- from new product introduction (NPI stages) to production ramp to mass production and product end of life. The SQE will interact with both internal teams (i.e. engineering and supply chain team) and external manufacturing partners (i.e. contract manufacturers).
The SIE will be able to transfer manufacturing and quality learnings from our supplier to our customer and support teams, as well as provide feedback from markets to supplier for continuous improvements
What You'll Do...
What You Bring...
#LI-
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
The Supplier Quality Engineer (SQE) is involved throughout the entire product lifecycle -- from new product introduction (NPI stages) to production ramp to mass production and product end of life. The SQE will interact with both internal teams (i.e. engineering and supply chain team) and external manufacturing partners (i.e. contract manufacturers).
The SIE will be able to transfer manufacturing and quality learnings from our supplier to our customer and support teams, as well as provide feedback from markets to supplier for continuous improvements
What You'll Do...
What You Bring...
#LI-
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Revenue Accounting Manager
Remote
Posted Apr 26, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
We are looking for an experienced Revenue Accounting Manager to play an important role in our growth story. As the Revenue Accounting Manager you will be responsible for overseeing revenue accounting for our core SaaS and related business lines and contract acquisition cost accounting. This is a challenging, highly visible role in an exciting area that requires problem solving, designing new processes, and the ability to develop complex models. You will join the accounting team in a player/coach role and report directly to the Senior Manager of Revenue Accounting.
What You'll Do...
What You Bring...
#LI-ZC1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
We are looking for an experienced Revenue Accounting Manager to play an important role in our growth story. As the Revenue Accounting Manager you will be responsible for overseeing revenue accounting for our core SaaS and related business lines and contract acquisition cost accounting. This is a challenging, highly visible role in an exciting area that requires problem solving, designing new processes, and the ability to develop complex models. You will join the accounting team in a player/coach role and report directly to the Senior Manager of Revenue Accounting.
What You'll Do...
What You Bring...
#LI-ZC1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Commercial Counsel
Remote
Posted Apr 26, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Role
Dutchie seeks an ambitious and enthusiastic Commercial Counsel to join our growing Legal team. Together with our team of attorneys, you will help us advise Dutchie and its subsidiaries on a variety of interesting and complex legal matters, provide daily support to cross-functional stakeholders across multiple business units to inform the design and development of new products and services, and promote the company's growth through drafting and negotiating contracts with vendors and customers.
What You'll Do...
What You Bring...
#LI-LT1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Role
Dutchie seeks an ambitious and enthusiastic Commercial Counsel to join our growing Legal team. Together with our team of attorneys, you will help us advise Dutchie and its subsidiaries on a variety of interesting and complex legal matters, provide daily support to cross-functional stakeholders across multiple business units to inform the design and development of new products and services, and promote the company's growth through drafting and negotiating contracts with vendors and customers.
What You'll Do...
What You Bring...
#LI-LT1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Senior Technical Program Manager
Remote
Posted Apr 22, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
Due to our rapid growth, we are looking for a talented Sr. Technical Program Manager to join our Platform team. As a technical leader working with our engineering and product teams, you will play a pivotal role in planning and executing complex projects to achieve specific business goals. You will work cross-functionally to understand product and business requirements and collaborate with our engineering teams to design and implement reusable, scalable capabilities to support them.
What You'll Do...
What You Bring...
#LI-JH1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
Due to our rapid growth, we are looking for a talented Sr. Technical Program Manager to join our Platform team. As a technical leader working with our engineering and product teams, you will play a pivotal role in planning and executing complex projects to achieve specific business goals. You will work cross-functionally to understand product and business requirements and collaborate with our engineering teams to design and implement reusable, scalable capabilities to support them.
What You'll Do...
What You Bring...
#LI-JH1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Account Executive, Payments
Remote
Posted Apr 22, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Role
If you are inspired to bring more access to cannabis, it's time for your next big challenge. Join us in our pursuit to provide dispensaries and their customers the absolute best online ordering, POS, and Payments experiences. We are looking for an Account Executive, focused on our new payments solution, to join our sales team and help us continue to maximize our space as the best in the industry. The Account Executive will be focused on selling our payment products to our existing customer base which requires the Account Executive to work independently within their assigned territory, as well as partner with cross functional teams (e.g. customer success and non-payment Account Executives).
How do you know if you're a good fit? You're tenacious and hungry to win. You are process-oriented, emotionally intelligent and authentically you. You understand the cannabis and SaaS space, and ideally, already have experience in the cannabis industry. You can roll with the challenges that only a start up in cannabis tech can provide!
What You'll Do...
What You'll Bring...
It's a Bonus if You...
#LI-AM1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Role
If you are inspired to bring more access to cannabis, it's time for your next big challenge. Join us in our pursuit to provide dispensaries and their customers the absolute best online ordering, POS, and Payments experiences. We are looking for an Account Executive, focused on our new payments solution, to join our sales team and help us continue to maximize our space as the best in the industry. The Account Executive will be focused on selling our payment products to our existing customer base which requires the Account Executive to work independently within their assigned territory, as well as partner with cross functional teams (e.g. customer success and non-payment Account Executives).
How do you know if you're a good fit? You're tenacious and hungry to win. You are process-oriented, emotionally intelligent and authentically you. You understand the cannabis and SaaS space, and ideally, already have experience in the cannabis industry. You can roll with the challenges that only a start up in cannabis tech can provide!
What You'll Do...
What You'll Bring...
It's a Bonus if You...
#LI-AM1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Director of Risk Strategy and Operations
Remote
Posted Apr 21, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the role:
Dutchie is seeking a Director of Risk Strategy and Operations to support our payments business. Dutchie's payment business is unique as it supports retailers (dispensaries) across two markets (US and Canada) that have different regulatory frameworks based on the federal and local laws related to Cannabis. Dutchie's core payment products are integrated debit and credit capabilities in Canada and an ACH-based product in the US. Dutchie will continue to build and introduce new products that meet a market's needs and compliance requirements.
We are looking for a seasoned risk leader that has experience building a risk function from scratch. This would include setting the risk strategy, recommending our bps loss targets by product, and taking the charge on educating the broader organization on all things risk. You will evaluate our current risk capabilities and make recommendations on what other tools (internal or external) we need to invest in.
You will be responsible for building out our risk operations team at Dutchie. This includes building a scalable and repeatable process for risk monitoring. You'll need to partner externally and internally to build the infrastructure, tools, processes, goals, and team to do this at scale. In addition, you'll manage the team responsible for managing and optimizing our third-party risk platform. You'll be responsible for ensuring our policy is translated into rules and the output matches our desired outcome of minimal customer friction with minimal losses.
The Director of Risk Strategy and Operations will join a team committed to ensuring our dispensaries and consumers have a best-in-class experience with our payment products from initial launch through their relationship with Dutchie. The role will partner with risk product, compliance, legal, customer support, analytics, and product marketing to ensure we are educating our internal team members and external customers about risk and the impact to our and their business.
What you'll do:
What you bring:
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the role:
Dutchie is seeking a Director of Risk Strategy and Operations to support our payments business. Dutchie's payment business is unique as it supports retailers (dispensaries) across two markets (US and Canada) that have different regulatory frameworks based on the federal and local laws related to Cannabis. Dutchie's core payment products are integrated debit and credit capabilities in Canada and an ACH-based product in the US. Dutchie will continue to build and introduce new products that meet a market's needs and compliance requirements.
We are looking for a seasoned risk leader that has experience building a risk function from scratch. This would include setting the risk strategy, recommending our bps loss targets by product, and taking the charge on educating the broader organization on all things risk. You will evaluate our current risk capabilities and make recommendations on what other tools (internal or external) we need to invest in.
You will be responsible for building out our risk operations team at Dutchie. This includes building a scalable and repeatable process for risk monitoring. You'll need to partner externally and internally to build the infrastructure, tools, processes, goals, and team to do this at scale. In addition, you'll manage the team responsible for managing and optimizing our third-party risk platform. You'll be responsible for ensuring our policy is translated into rules and the output matches our desired outcome of minimal customer friction with minimal losses.
The Director of Risk Strategy and Operations will join a team committed to ensuring our dispensaries and consumers have a best-in-class experience with our payment products from initial launch through their relationship with Dutchie. The role will partner with risk product, compliance, legal, customer support, analytics, and product marketing to ensure we are educating our internal team members and external customers about risk and the impact to our and their business.
What you'll do:
What you bring:
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Account Executive
Remote
Posted Apr 14, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the role
If you are inspired to bring more access to cannabis, it's time for your next big challenge. Join us in our pursuit to provide dispensaries and their customers the absolute best online ordering experience. We are looking for an Account Executive to join our sales team, and help us continue to maximize our space as the best in the industry. In this role, you'll work collaboratively with Business Development Reps (BDRs) and Sales Engineers (when applicable) to build out your assigned territory and manage the entire sales cycle from discovery to product demonstrations and contract negotiations.
How do you know if you're a good fit? You're tenacious and hungry to win, yet value a consultative sales approach and partnership throughout the sales cycle.. You are process-oriented, emotionally intelligent and authentically you. You understand the SaaS industry, and ideally, already have experience in the cannabis industry.
What You'll Do...
What You'll Bring...
#LI-AM1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the role
If you are inspired to bring more access to cannabis, it's time for your next big challenge. Join us in our pursuit to provide dispensaries and their customers the absolute best online ordering experience. We are looking for an Account Executive to join our sales team, and help us continue to maximize our space as the best in the industry. In this role, you'll work collaboratively with Business Development Reps (BDRs) and Sales Engineers (when applicable) to build out your assigned territory and manage the entire sales cycle from discovery to product demonstrations and contract negotiations.
How do you know if you're a good fit? You're tenacious and hungry to win, yet value a consultative sales approach and partnership throughout the sales cycle.. You are process-oriented, emotionally intelligent and authentically you. You understand the SaaS industry, and ideally, already have experience in the cannabis industry.
What You'll Do...
What You'll Bring...
#LI-AM1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Product Support Engineer
Remote
Posted Apr 14, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
A highly technical support team that can handle anything our customer base can throw at us. This role will sit on top of the frontline Support team which fields all inbound issues. Anything the front line team cannot solve will be escalated to the PSE team. If the PSE team is unable to provide a solution, they will escalate it up to Engineering and manage the ticket process for the duration. The PSE team is also integral in helping create documentation and support materials for new features and new product launches. PSE's are also active participants in production issue management, triage and customer communications as well as interfacing with 3rd party systems when issues arise.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-EM1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
A highly technical support team that can handle anything our customer base can throw at us. This role will sit on top of the frontline Support team which fields all inbound issues. Anything the front line team cannot solve will be escalated to the PSE team. If the PSE team is unable to provide a solution, they will escalate it up to Engineering and manage the ticket process for the duration. The PSE team is also integral in helping create documentation and support materials for new features and new product launches. PSE's are also active participants in production issue management, triage and customer communications as well as interfacing with 3rd party systems when issues arise.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-EM1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Manager, Sales Operations
Remote
Posted Apr 13, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role...
Dutchie is looking for an ambitious foundational Sales Operations Manager to establish an effective team that drives analytical and operational efficiencies within the revenue organization. We need a thoughtful leader who operates as a dynamic cross-functional partner across business operations, sales, marketing and finance. The Sales Operations Manager should have the technical aptitude and motivation to take data-driven insights and convert them into implementable action steps and processes. This is a high-impact position within our hyper-growth organization.
What You'll Do...
What You Bring...
#LI-ZC1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About the Role...
Dutchie is looking for an ambitious foundational Sales Operations Manager to establish an effective team that drives analytical and operational efficiencies within the revenue organization. We need a thoughtful leader who operates as a dynamic cross-functional partner across business operations, sales, marketing and finance. The Sales Operations Manager should have the technical aptitude and motivation to take data-driven insights and convert them into implementable action steps and processes. This is a high-impact position within our hyper-growth organization.
What You'll Do...
What You Bring...
#LI-ZC1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Implementation Operations Project Manager
Remote
Posted Apr 11, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
The implementation team needs this role as there are a multitude of organizational things that need to be managed by an additional person other than the operations manager.
This role will keep the implementation team organized through confluence and will keep the implementation team up to date with changes in the product and process through SOP organization and creation.
This position will streamline processes, internal as well as external, helping to make the implementation process smoother for the customer and Implementation Strategist.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-EM1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
The implementation team needs this role as there are a multitude of organizational things that need to be managed by an additional person other than the operations manager.
This role will keep the implementation team organized through confluence and will keep the implementation team up to date with changes in the product and process through SOP organization and creation.
This position will streamline processes, internal as well as external, helping to make the implementation process smoother for the customer and Implementation Strategist.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-EM1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Manager, Consolidations
Remote
Posted Apr 11, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
Dutchie is in the beginning stages of building out a world-class Accounting department, and is looking for a Consolidations Manager to lead our efforts in transfer pricing, global intercompany transactions, and special projects! With both global expansion and product line expansion in our roadmap, this Consolidations Manager will be responsible for worldwide consolidations, intercompany transactions and elimination processes, transfer pricing, new legal entity formation, and special projects (including introduction of new products where applicable). We are seeking a candidate with a strong understanding of financial business processes, strong communication and critical thinking skills, and ability to work in a fast-paced and often ambiguous environment.
This role will work with the GL and Revenue teams, as well as global key stakeholders to enable processes and system improvements, develop and maintain effective controls, and influence change that will scale the finance organization across entities.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-LT1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
Dutchie is in the beginning stages of building out a world-class Accounting department, and is looking for a Consolidations Manager to lead our efforts in transfer pricing, global intercompany transactions, and special projects! With both global expansion and product line expansion in our roadmap, this Consolidations Manager will be responsible for worldwide consolidations, intercompany transactions and elimination processes, transfer pricing, new legal entity formation, and special projects (including introduction of new products where applicable). We are seeking a candidate with a strong understanding of financial business processes, strong communication and critical thinking skills, and ability to work in a fast-paced and often ambiguous environment.
This role will work with the GL and Revenue teams, as well as global key stakeholders to enable processes and system improvements, develop and maintain effective controls, and influence change that will scale the finance organization across entities.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-LT1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Senior Manager, Customer Success Enablement
Remote
Posted Apr 08, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
As the fastest-growing technology platform in the cannabis space, Dutchie's team has transformed many times over in the last few years. A key to our success has been our investment in customer experience and we're looking to build an enablement function within Customer Success to help that investment continue to evolve in lockstep with our business.
You'll be charged with building a variety of programs to equip Dutchie's employees with high-impact skills, information, and tools to create value in each customer interaction while helping our team members develop in the process. You will have an opportunity to write the enablement playbook at Dutchie and align resources across functions around best practices to increase the overall effectiveness of their efforts. You will become a deep subject matter expert in the way our business operates today and its continued evolution to ensure that our workforce is consistently prepared to create exceptional customer engagements and experiences in one-on-one interactions.
A successful Senior Manager of Customer Success Enablement will create an immediate impact as a player/coach, while establishing a clear vision to scale this function and the Customer Success org at large as a result. If you're known as a force multiplier who's driven by empowering and developing others, let's talk!
What You'll Do...
What You Bring...
#LI-AM1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About The Role
As the fastest-growing technology platform in the cannabis space, Dutchie's team has transformed many times over in the last few years. A key to our success has been our investment in customer experience and we're looking to build an enablement function within Customer Success to help that investment continue to evolve in lockstep with our business.
You'll be charged with building a variety of programs to equip Dutchie's employees with high-impact skills, information, and tools to create value in each customer interaction while helping our team members develop in the process. You will have an opportunity to write the enablement playbook at Dutchie and align resources across functions around best practices to increase the overall effectiveness of their efforts. You will become a deep subject matter expert in the way our business operates today and its continued evolution to ensure that our workforce is consistently prepared to create exceptional customer engagements and experiences in one-on-one interactions.
A successful Senior Manager of Customer Success Enablement will create an immediate impact as a player/coach, while establishing a clear vision to scale this function and the Customer Success org at large as a result. If you're known as a force multiplier who's driven by empowering and developing others, let's talk!
What You'll Do...
What You Bring...
#LI-AM1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Supervisor, Accounts Receivable
Remote
Posted Apr 07, 2022Badge Not Required
About Dutchie
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
Dutchie needs an experienced AR professional to build scalable and efficient processes that impact multiple departments. This position supports an exciting growth stage for the AR department and will require leadership skills, problem solving and an acute attention to detail. We are looking for someone to build our customer facing collections and credit department and ensure we have predictable cash flow and a healthy aging. Working cross departmentally with our Customer Success team and our Sales Operations team will be critical to the success of the processes set by this role. This is an exciting opportunity with room to learn and grow within our Accounts Receivable team.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-ZC1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company's 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn's Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg's Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant's Thirty Five Ventures, and other notable angel investors.
About This Job
Dutchie needs an experienced AR professional to build scalable and efficient processes that impact multiple departments. This position supports an exciting growth stage for the AR department and will require leadership skills, problem solving and an acute attention to detail. We are looking for someone to build our customer facing collections and credit department and ensure we have predictable cash flow and a healthy aging. Working cross departmentally with our Customer Success team and our Sales Operations team will be critical to the success of the processes set by this role. This is an exciting opportunity with room to learn and grow within our Accounts Receivable team.
What You'll Do...
What You Bring...
It's a bonus if you...
#LI-ZC1
You'll Get...
At Dutchie, we're committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Dutchie believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
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