Green Thumb Industries
Calling all curious, collaborative, compassionate, boundary-pushing, trustworthy stewards: There’s a place for you.
Join us on our mission to promote well-being through the power of cannabis while giving back to the communities in which we serve.
People are everything at Green Thumb. Some of us nurture plants while others pore over legal documents or open new stores. A few things we have in common? We’re stewards of the plant, a happy and humble bunch and genuinely love what we do.
Mission & Values
We’re humble
We prefer quiet confidence and don’t shout about our success.
We’re hardworking
We put our heads down and get the job done.
We’re grateful
Working in our industry is a privilege and an act of service.
We’re transparent
Honest and open communication keeps us healthy as an organization.
We have integrity
We stand by our word and prove through our actions.
Benefits & Perks
Dental, Medical, & Vision Benefits
Paid Time Off
Company Discounts
Flexible Time Off / Unlimited Vacation
Free Snacks / Drinks
Inclusive Environment
Life Insurance
Lunch & Learns
Paid Parental Leave
Relaxed / Casual Dress Code
Short-Term & Long-Term Disability
Work From Home / Remote
Open Positions
- Provide best-in-class customer service to the patients and customers expected of all of our Patient Care Specialists
- Follow and uphold established policies for sales and customer service to ensure customer satisfaction
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge, and strive to train and share that knowledge with other members of the team
- Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager
- Assist all Patient Care Specialists in the consultation of all patients and customers to ensure that the employee is empowered and informed of the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients
- Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation, and ID for patients
- Accurate use and maintenance of the Point of Sale (POS) system
- Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
- Assistance in verifying order deliveries for accuracy
- Security measures and safety compliance
- Maintenance of an organized and clean store
- Management of visitor log
- Maintenance of open communication with the management team and other coworkers
- Reporting of team member issues or patient situations
- End-of-day daily update emails
- Opening and closing duties
- Ensuring accuracy with the vault
- Work with the Management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including:
- Daily activities, maintenance, and patient information for any reported issues and/or complaints
- Open and closing procedures
- Compliance and performance write-ups
- Lead in the onboarding and training of new Patient Care Specialists in partnership with the Assistant, Store, or General Manager
- Bachelor's degree, preferred
- Cannabis experience required
- At least 1 year in a supervisory or management role in a retail setting, specifically with POS business operations
- Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills
- Meet timelines consistently and be able to effectively work under pressure
- Continuously open to constructive, developmental feedback
- High level of interpersonal skills in a fast-paced, deadline-oriented environment, often working cross-functionally
- Inventory control experience
- Strong math skills
- Ability to use standard office equipment and computer software, including word processing, database management, spreadsheet applications, and email
- Must be 21 years or older
- Must pass any and all required background checks.
- Possess valid driver's license or state ID.
- Must be and remain compliant with all legal or company regulations for working in the industry.
- Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.
- Assist patients in a customer-facing, intimate retail environment
- Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs
- Ensure sales floor is properly stocked and presence of the store is well maintained
- Own responsibility for remaining up-to-date with product knowledge
- Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
- Complete duties assigned during scheduled shift including:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation and ID for patients
- Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
- Maintenance of hard copy files (when required)
- Assist in verifying order deliveries for accuracy
- Security measures and safety compliance
- Maintain visitor log
- Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
- Promote a work environment that is positive, communicative, patient-oriented, and compliant
- 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience
- Consistent demonstration of excellent customer service skills
- Previous experience with POS systems
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies - previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
- Must be 21 years or older.
- Must pass required background checks.
- Possess valid driver's license or state ID.
- Must be and remain compliant with all legal or company regulations for working in the industry.
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.
- Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.
- Load the delivery van at the beginning of the day for deliveries that will happen throughout the day
- Interpret and execute state laws and regulations required when delivering medical cannabis
- Working knowledge of vehicle maintenance and ability to complete routine maintenance tasks (changing tires, check and add fluids, etc)
- Manage documents associated with medical cannabis delivery, ensuring that proper documents are kept and manifests are returned completed and ready for filing
- Maintaining positive professional relationships with dispensary staff
- Timely and effective communication when issues arise while making deliveries
- Communicate with drivers/ customers regarding order accuracy
- Ensure appropriate manifest process and log per state guidance
- Ability to edit/cancel orders within the dispatching system
- Make decisions on when to Single and/or Batch orders dependent on volume
- Assist patients in a customer-facing, intimate retail environment
- Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs
- Ensure sales floor is properly stocked and presence of the store is well maintained
- Own responsibility for remaining up-to-date with product knowledge
- Other duties as assigned
- 1+ years of professional driving experience
- Demonstrated initiative and proactive attitude, as well as independent judgment
- Ability to establish and maintain effective working relationships with all employees
- Employee must be able to follow instructions as directed and incorporate constructive criticism from managers
- Must be 21 years or older
- Must pass required background checks, including Motor Vehicle Report (MVR)
- Must be and remain compliant with all legal or company regulations for working in the industry
- Ability to work a 12-hour day when needed
- Role includes sitting, standing, or walking for prolonged periods of time, as well as stooping, sitting, bending over and/or crouching
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.
- Ability to work in varying and sometimes adverse weather conditions
- Assist patients in a customer-facing, intimate retail environment
- Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs
- Ensure sales floor is properly stocked and presence of the store is well maintained
- Own responsibility for remaining up-to-date with product knowledge
- Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
- Complete duties assigned during scheduled shift including:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation and ID for patients
- Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
- Maintenance of hard copy files (when required)
- Assist in verifying order deliveries for accuracy
- Security measures and safety compliance
- Maintain visitor log
- Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
- Promote a work environment that is positive, communicative, patient-oriented, and compliant
- 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience
- High school diploma, or equivalent
- Consistent demonstration of excellent customer service skills
- Previous experience with POS systems
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies - previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
- Must be 21 years or older
- Must pass any and all required background checks.
- Possess valid driver's license or state ID.
- Must be and remain compliant with all legal or company regulations for working in the industry.
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching
- Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.
- Assist patients in a customer-facing, intimate retail environment
- Utilize product and consumption-method knowledge to successfully recommend a safe and effective regimen suited to each patient's specific needs
- Ensure sales floor is properly stocked and presence of the store is well maintained
- Own responsibility for remaining up-to-date with product knowledge
- Play an active part in patient education on products, methods of consumption, and safety as part of patient interaction
- Complete duties assigned during scheduled shift including:
- Correct cash handling and discount application
- Verification of proper paperwork, documentation and ID for patients
- Accurate use and maintenance of the Point of Sale (POS) system; accurate and timely data entry of patient profiles in both the POS system and the state's electronic verification system
- Maintenance of hard copy files (when required)
- Assist in verifying order deliveries for accuracy
- Security measures and safety compliance
- Maintain visitor log
- Provide necessary support to management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
- Promote a work environment that is positive, communicative, patient-oriented, and compliant
- 1+ year of customer service experience; preference for candidates with specialty, customer-facing retail experience
- Consistent demonstration of excellent customer service skills
- Previous experience with POS systems
- Desire to continuously learn (more) about cannabis, cannabinoids and the endocannabinoid system, GTI products, and cannabis therapies - previous knowledge a HUGE plus!
- Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
- Ability to use standard office equipment, computer equipment and software including word processing, database management, spreadsheet applications and email
- Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures
- Must be 21 years or older.
- Must pass required background checks.
- Possess valid driver's license or state ID.
- Must be and remain compliant with all legal or company regulations for working in the industry.
- While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions
- PHYSICAL DEMANDS: Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance), may include sitting or standing for extended periods of time, as well as stooping, bending over and/or crouching.
- Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.
- Participate in developing and implementing operational rules, regulations, policies, and procedures to advance GTI's mission, vision, goals, and objectives.
- Manage, supervise and direct the activities of assigned staff, and make recommendations regarding hiring, discipline, termination or advancement of employees.
- Implement dispensary policies and ensure staff follows best practices.
- Oversee and manage quality product inventory and financial records.
- Work with GTI's VP of Marketing on marketing, promotions and the maintenance of reports as they pertain to the daily operations and financials of the dispensary.
- Ensure the dispensary's compliance with security, inventory and local and state regulations.
- Manage financial records and cash handling procedures.
- Manage and inspire internal staff to deliver the highest level of customer experience.
- Ensure the safety and satisfaction of every patient and employee.
- Provide education and development for staff about medical cannabis strains, edibles, concentrates and consumption mechanisms.
- Work with GTI's management team to create budgets and forecast sales.
- Set sales, service, and profit goals and lead staff to exceed them.
- Work with wholesalers to negotiate and procure an adequate supply of quality products.
- Fulfill staffing needs and coordinate scheduling.
- Serve as a liaison to the local community.
- Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge.
- Review performance of other dispensary employees on a regular basis.
- 5+ years of experience in a management environment
- 2+ years of cannabis retail experience preferred
- Constant interpersonal communication
- Accountability for others
- Balanced and intuitive decision making
- Practical and proactive thinking
- Lead an organized workplace
- Bachelor's degree preferred
- Minimum of 21 years of age
- Possess valid driver's license or state ID
- Bilingual a plus
- Must pass any and all required background checks
- Must be and remain compliant with any and all legal or company regulations for working in the industry
- Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over and/or crouching
Green Thumb IndustriesShift Supervisor, New Store Opening in Port Orange
Port Orange, FL
Posted 2023-03-24Badge Not RequiredBadge Not Required
The Role
The Shift Supervisor is a hybrid between our model Patient Care Specialist and outstanding source of support for the managerial team. The ideal candidate for this job lights up the charts when it comes to setting a good example and keeping coworkers motivated. We're looking for a natural leader with mastery of our inventory of products and top-shelf customer service skills. But running a dispensary is always a joint effort, and the Shift Supervisor will also work with the Dispensary Manager and Assistant Manager to make sure everything on the dispensary floor is running smoothly and according to rules and regulations. If you're someone blazing with passion for helping cannabis patients and someone who always rises to the occasion of leadership, come grow your cannabis career with GTI!
Responsibilities
Qualifications
Additional Requirements
The Shift Supervisor is a hybrid between our model Patient Care Specialist and outstanding source of support for the managerial team. The ideal candidate for this job lights up the charts when it comes to setting a good example and keeping coworkers motivated. We're looking for a natural leader with mastery of our inventory of products and top-shelf customer service skills. But running a dispensary is always a joint effort, and the Shift Supervisor will also work with the Dispensary Manager and Assistant Manager to make sure everything on the dispensary floor is running smoothly and according to rules and regulations. If you're someone blazing with passion for helping cannabis patients and someone who always rises to the occasion of leadership, come grow your cannabis career with GTI!
Responsibilities
Qualifications
Additional Requirements
Green Thumb IndustriesPersonal Care Specialist (Full Time)
Westport, CT
Posted 2023-03-24Badge Not RequiredBadge Not Required
The Role
RISE Personal Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!
Responsibilities
Qualifications
Additional Requirements
Working Conditions
RISE Personal Care Specialists engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!
Responsibilities
Qualifications
Additional Requirements
Working Conditions
Green Thumb IndustriesDelivery Driver
Port Orange, FL
Posted 2023-03-24Badge Not RequiredBadge Not Required
The Role
We are looking for a Delivery Driver who will be responsible for delivering medical cannabis products to Green Thumb's customers.
Responsibilities
Driving Responsibilities:
Dispatcher Responsibilities:
Personal Care Specialist Responsibilities:
Qualifications
Additional Requirements
Working Conditions
We are looking for a Delivery Driver who will be responsible for delivering medical cannabis products to Green Thumb's customers.
Responsibilities
Driving Responsibilities:
Dispatcher Responsibilities:
Personal Care Specialist Responsibilities:
Qualifications
Additional Requirements
Working Conditions
Green Thumb IndustriesBudtender (Part Time)
Maynard, MA
Posted 2023-03-24Badge Not RequiredBadge Not Required
The Role
RISE Budtenders (Patient Care Specialists) engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!
Responsibilities
Qualifications
Additional Requirements
Working Conditions
RISE Budtenders (Patient Care Specialists) engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Patient Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Patient Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Patient Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!
Responsibilities
Qualifications
Additional Requirements
Working Conditions
Green Thumb IndustriesBudtender, New Store Opening in Port Orange
Port Orange, FL
Posted 2023-03-24Badge Not RequiredBadge Not Required
The Role
RISE Budtenders (Personal Care Specialists) engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!
Responsibilities
Qualifications
Additional Requirements
Working Conditions
RISE Budtenders (Personal Care Specialists) engage in one-on-one interaction with patients from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are GTI's secret to success-they connect each unique customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary's doors. If you have a smile that can light up a room, as well as a bowl, we're looking for you!
Responsibilities
Qualifications
Additional Requirements
Working Conditions
Green Thumb IndustriesGeneral Manager
Dracut, MA
Posted 2023-03-24Badge Not RequiredBadge Not Required
The Role
This person will be responsible for overseeing daily operations of the dispensary, handling the needs of all patients and hiring and developing a team of Patient Care Specialists who are passionate about medical cannabis and compliant with state and local rules and regulations. You will also work with the Regional Director and Corporate GTI leadership to ensure sound record keeping and compliance with local and state regulations.
Responsibilities
Qualifications
Additional Requirements
This person will be responsible for overseeing daily operations of the dispensary, handling the needs of all patients and hiring and developing a team of Patient Care Specialists who are passionate about medical cannabis and compliant with state and local rules and regulations. You will also work with the Regional Director and Corporate GTI leadership to ensure sound record keeping and compliance with local and state regulations.
Responsibilities
Qualifications
Additional Requirements