Pure Roots differs from most cannabis provisioning center concepts in several ways. First, guaranteed customer satisfaction is the minimum requirement and can only be achieved by providing high quality products and superior service. To deliver superior service, we must be committed to continuous improvement. Each employee is empowered to turn every potential unpleasant situation into a good one. We want every customer to be happy about their decision to shop with us and want them to return.
Mission & Values
Customer Commitment Pure Roots has a commitment to excellence. Through possessing the highest ethical standards and seeking to create and maintain an impeccable reputation. Pure Roots pursues a superior level of consumer satisfaction through the execution of our mission and core values. Our core values provide our foundation for success and commitment to our customers and employees alike. Employee Commitment Pure Roots is committed to providing a pleasant work environment. The Company fosters an environment in which each employee is treated with respect and their ability and creativity is appropriately recognized. These values and how employees perform their commitments have a significant impact on the work environment. We want to create a dynamic environment in which well-developed professionals have fun while accomplishing organizational and personal goals. We continually strive to be an efficient and growth-orientated organization while maintaining our ability to be flexible and adaptive to the needs and desires of our customers and employees.
guaranteed customer satisfaction is the minimum requirement and can only be achieved by providing high quality products and superior service. To deliver superior service, we must be committed to continuous improvement.
Success depends on the character and integrity of people. Pure Roots commits to building long-term relationships with our customers, employees, and suppliers by treating them fairly and respectfully.
Provide our employees with the necessary training and tools to improve productivity and enhance job satisfaction. Empower our employees to make decisions that improve individual and group performance.
Recognize and reward superior performance, encourage innovation and learn from opportunities. Work to provide creative, flexible, and reliable solutions to our customers and our Company’s needs.