Dispensary Technician

Location: Danbury, CT

View cannabis job requirements in Connecticut
Job Posted
Jan 11, 2024
Company: Acreage Holdings Co.

Company & Role Overview




Essential Functions and Responsibilities

  • Provide excellent customer service to all patients and communicate in a positive and friendly manner
  • Accurately process all point of sale transactions and verify order accuracy with patients
  • Resolve patient inquiries with professionalism while diffusing stressful situations. Partner with a member of management for assistance as needed to ensure excellent customer service
  • Perform end of day closing procedures in POS system & investigate any variances at end of shift. Report any variances to closing manager to ensure effective communication & resolution
  • Comply with standard operating procedures and State regulations as well as adhering to patient confidentiality (HIPPA) laws and Company policies and procedures
  • Maintain a clean & organized working environment and assist team in sanitizing work area and tools (phone, keyboard etc.)
  • Other duties as assigned



Education and Experience

  • Active Certified Pharmacy Technician license, in good standing, from the State of Connecticut
  • Proficient verbal and written communication skills, including ability to effectively communicate with customers and collegues
  • Dependable team player with great work ethic and ability to work 2-3 Saturdays per month
  • Experience in a fast paced customer service role preferred
  • Medical Marijuana knowledge a plus

Computers and Technology

  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook
  • Ability to learn, navigate and accurately utilize the company's Point of Sale & Patient data management software systems

Work Environment and Physical Demands

Working Environment

(No Information)

About Acreage Holdings Co.

Headquartered in New York City, Acreage is a multi-state operator of cannabis ‎cultivation and retailing facilities in the U.S., including the company’s national retail store ‎brand, The Botanist. Acreage’s wide range of national and regionally available cannabis products include the award-winning Botanist brand, the highly recognizable Tweed brand, the Prime medical brand in Pennsylvania, the Innocent edibles brand in Illinois and others. Acreage also owns Universal Hemp, LLC, a hemp subsidiary dedicated to the distribution, marketing and sale of CBD products throughout the U.S.

Since its founding in 2011, Acreage has focused on building and scaling operations to create a ‎seamless, consumer-focused, branded experience. More information is available at www.acreageholdings.com.