Retail Operations Supervisor

Location: Parkville, MD

View cannabis job requirements in Maryland
Job Posted
Jan 30, 2024
Company: TerrAscend

Company & Role Overview


It's a Joint Effort


To Be Blunt

Where you'll be planted

To be blunt, this role will be about:

  • Receive product against packing slip/manifest and PO and enter receiving and inventory information into the appropriate software system or systems.
  • Process shipments by printing labels, affixing labels, and properly storing product in "the vault."
  • Vault picking, packing, unpacking, and canceling of ECOM Web orders, quick pick up in store, and curbside pickup (Where applicable).
  • Work with the AGM and GM to meet all regulatory, compliance, safety requirements. Correct all violations with a sense of urgency.
  • Understanding and ability to accurately maintain seed-to-sale tracking, POS System, Metrc and ECOM platform(s).
  • Participate and lead all scheduled dispensary inventory counts.
  • Identify, report, and reconcile any inventory discrepancies with assistance from AGM and GM.
  • Accurately record, track, and maintain all inventory related data through internal management software and systems.
  • Maintain/participate in providing detailed and accurate record keeping.
  • Develop and distribute inventory reporting on a regular basis.
  • Work with AGM and GM to brainstorm ways to reduce inventory discrepancies and "shrink".
  • Responsible for participating in accurate and efficient flow of products from storage to the point of sale, and vice versa.
  • Update other staff members on inventory processes and procedures.
  • Ability to troubleshoot and communicate IT related issues to the appropriate parties/channels.
  • Ensure the Front of House is adequately stocked and replenished in a timely fashion to support the business.
  • Ability to cover sales floor when needed and successfully engage customers when applicable.
  • This role will require opening and closing duties as a supervisor including end of night financial duties.

What we're high on...We value diverse skillsets, talents, and experiences. To be successful in this role we know you'll need:

  • Must meet all state and company requirements
  • Leadership experience, required
  • Experience creating and following SOPs
  • Forklift experience a plus
  • HS Degree or GED required
  • Ability to learn new tasks and follow directions
  • Ability to communicate effectively
  • Reliable, punctual, and consistent
  • Cannabis knowledge or interest a plus


  • Employee Discount (all employees eligible)
  • 15 days PTO
  • Health, vision, and dental insurance (with telehealth option)
  • 401k with 4% matching (100% vested immediately)
  • Employee Assistance Program
  • Paid Parental Leave
  • Life Insurance
  • Short & Long Term Disability
  • Discounted Pet Insurance

*** Background Check Requirement ***

EEO Statement


This organization participates in E-Verify.

Esta Organización Participa en E-Verify.

Working Environment

(No Information)