IT Infrastructure Delivery Manager

Location: Tallahassee, FL

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Job Posted
Jan 29, 2024
Company: Trulieve

Company & Role Overview


"Trulieve Grows One Patient at a Time"

Requisition ID:

Remote Work Available:

IT Infrastructure Delivery Manager


Position Summary:


  • Project Management for all IT Infrastructure aspects of Trulieve construction projects.
  • Project Management for non-enterprise level software solutions.
  • Monitor progress of each project at every phase of the process, doing everything possible to avoid delays and costs
  • Tracking project schedules, financials, risks, decisions and status.
  • Manage multiple vendor engagements for technology solutions across Trulieve and drive administrative efficiencies and cost savings
  • Own vendor reporting, reviews and provide updates to internal stakeholders and exec teams.
  • Support monthly and quarterly vendor status reporting, supplier metrics and SLAs, risk indicators and performance metrics
  • Support resolution of vendor inquiries, issues, incidents, and escalations, etc.
  • Support various ad-hoc projects supporting program enhancements, process improvements, vendor consolidation, cost savings and other functions
  • Own execution of and satisfaction of all business expansion/contraction support, as well as all, reduction, expansion, and termination of vendor SOW's. Manage vendor budget effectively (fixed & variable costs). This includes monitoring purchase orders, invoicing etc. to ensure that quarterly plans are met. And ensuring vendor invoices are submitted correctly and paid on time.
  • Verify vendors are fully compliant with all non-disclosure and other agreements, as well as our Supplier Code of Conduct, and effectively manage escalations within and across internal and partner teams.


  • Bachelor's degree in Business Administration, IT or a related field
  • 3 years of experience with project management or program management.
  • Experience in vendor management.
  • Need to display proven entrepreneurial skills, as a self-starter.
  • Must be comfortable in fast moving complicated environments.
  • Experience effectively engaging with leadership, facilitating discussions about change, influencing stakeholders, and reaching agreement.
  • Experience identifying process changes; ability to design and help implement revised processes
  • Experience with preparation and delivery of communications to all levels within an organization
  • Ability to work in a constantly changing environment and manage priorities according to changing strategic objectives.
  • Must be good team players.
  • Excellent problem-solving skills, communication, and presentation skills.

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About Trulieve