Green Thumb Industries

Lead - Order Fulfillment - Holyoke, MA

Job Posted
Nov 02, 2022
Employment Type
Time Commitment
Required Licenses
Company & Role Overview


The Role

You will lead a team of employees in their daily tasks of creating exceptional cannabis products for our patients and consumers to enjoy. This role will ensure the highest quality products and highest standards of compliance are met, while keeping a keen eye to cleanliness and efficiency of the production area and supporting a world class work environment and culture.


Key aspects of position:
  • Point of contact between sales and production/ fulfillment
  • Creating excel wholesale menus for sales
  • Managing finished goods inventory between multiple software applications

  • Perform department safety audits and hazard assessments
  • Trains employees on 5S requirements
  • Ensure all employees have received department specific training
  • Participate in the investigate safety incidents and implementation of follow-up actions
  • Report and escalate safety concerns
  • Ensure compliance with area safety requirements and PPE compliance

Quality & Compliance:
  • Ensure all employees have received department specific training
  • Ensure compliance with GMP, biosecurity, sanitation or other quality and compliance requirements
  • Ensure all company and state required record keeping is accurate and complete
  • Ensure tools, equipment and machinery are maintained and calibrated as required
  • Lead department inventory requirements
  • Report and escalate quality concerns

  • Communicate production goals and maintain tracking of performance
  • Complete KPI's, record keeping and other required performance metrics
  • Director labor to achieve daily goals and efficiency targets

Job Knowledge:
  • Create and follow department specific work instructions and SOP's
  • Develop deep technical knowledge for the department and transition that knowledge into work instructions, SOP's, visual guides, etc.

Teamwork Leadership:
  • Training of new employees
  • Implement retraining plans to ensure adherence to productivity and quality goals
  • Lead daily communication meetings, including action item tracking
  • Successfully mentor, train and develop strong team members, provide coaching in real time
  • Direct the team - directing, scheduling & leading the team to complete daily, weekly, monthly and annual production goals
  • Elevate employee issues regarding performance, attendance, etc. to direct manager and HR as appropriate
  • Create a positive working environment

Continuous Improvement:
  • Identify and execute continuous improvement projects
  • Partner with manager to elevate performance standards

  • Minimum of a high school diploma or GED; associates degree or certifications preferred
  • A minimum of two years' experience working in a manufacturing or agricultural environment
  • Intermediate level computer skills in Microsoft Office Applications
  • Effective time-management skills and ability to multi-task
  • Highly motivated, self-directed, innovative and able to work independently and in a team environment.
  • Ability to work well with others while also completing individually assigned tasks
  • Ability to stand, sit, kneel, and lift equipment or plants up to 50 lbs. for extended periods
  • Ability to work in a fast-paced, changing and challenging environment
  • Must be able to comply with Good Manufacturing Practices (GMP) requirements

Additional Requirements
  • Must pass all required background checks and approval by state badging agency to work in the cannabis industry
  • Must be and remain compliant with all legal or company regulations for working in the industry
  • Must possess valid driver's license
  • Must be a minimum of 21 years of age


No information available

Company BenefitsBenefits for this job may vary.

Dental, Medical, & Vision Benefits, Paid Time Off, Company Discounts, Flexible Time Off / Unlimited Vacation, Free Snacks / Drinks, Inclusive Environment, Life Insurance, Lunch & Learns, Paid Parental Leave, Relaxed / Casual Dress Code, Short-Term & Long-Term Disability, Work From Home / Remote


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Working Environment

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About Green Thumb Industries

Calling all curious, collaborative, compassionate, boundary-pushing, trustworthy stewards: There’s a place for you.

Join us on our mission to promote well-being through the power of cannabis while giving back to the communities in which we serve.

People are everything at Green Thumb. Some of us nurture plants while others pore over legal documents or open new stores. A few things we have in common? We’re stewards of the plant, a happy and humble bunch and genuinely love what we do.

Role Requirements


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Physical Requirements

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