Acreage Holdings Co.

Administrative Assistant - Danbury, CT

Job Posted
Oct 20, 2022
Employment Type
Time Commitment
Required Licenses
Company & Role Overview

Summary

Description

Essential Duties and Responsibilities:

Under the umbrella of Acreage Holdings, a national leading cannabis firm, The Botanist in Danbury, CT has an immediate need for a full-time Receptionist/Administrative Assistant. The individual must be able to meet the standard of excellence required by providing assistance and information to our patients. Excellent work environment with a full benefit package offered including medical, dental, vision, life insurance, short- and long-term disability insurance, paid time off, holidays, other paid leaves of absence and 401(k) Plan.

  • Greet and check-in patients in a professional, pleasant and courteous manner, as well as schedule consultation appointments for patients through our online scheduling system.
  • Patient enrollment assistance through the state registration website (Biznet).
  • Delegate and communicate patient needs swiftly to dispensary staff to ensure prompt resolution.
  • Responsible for taking incoming calls, checking voicemails, and distributing messages to appropriate personnel. Returning phone calls in a timely fashion.
  • Ensure that the dispensary is kept clean and organized for patients and staff.
  • Building and maintaining patient profiles in our dispensing software system (BioTrack), which includes creation of profiles, updating patient information when necessary, and scanning required documentation
  • Understand and maintain compliance with all state regulations, as well as company policies and procedures
  • Input documentation into database for our Compassionate Needs Program
  • Perform related duties as assigned by supervisor


Requirements

Basic Qualifications:

Education and/or Work Experience Requirements:

  • High School Diploma or equivalent required
  • 1-3 years previous experience in a customer service, administrative, or front-desk role required.
  • Excellent computer proficiency (MS Office - Word, Excel and Outlook)
  • Must be 18 years or older and able to pass a State mandated background check
  • Must be able to work under pressure and meet deadlines, while maintaining calm with a positive attitude and providing exemplary customer service
  • Must be able to multi-task and prioritize needs in a fast-paced environment


Additional Qualifications:

  • Excellent verbal and written communication skills, including ability to effectively communicate with employees, patients and general public.
  • Familiarity with Google Forms is a plus
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Salary

No information available

Company BenefitsBenefits for this job may vary.

No information available.

Dates

No information available.

Working Environment

No information provided.

About Acreage Holdings Co.

Headquartered in New York City, Acreage is a multi-state operator of cannabis ‎cultivation and retailing facilities in the U.S., including the company’s national retail store ‎brand, The Botanist. Acreage’s wide range of national and regionally available cannabis products include the award-winning Botanist brand, the highly recognizable Tweed brand, the Prime medical brand in Pennsylvania, the Innocent edibles brand in Illinois and others. Acreage also owns Universal Hemp, LLC, a hemp subsidiary dedicated to the distribution, marketing and sale of CBD products throughout the U.S.

Since its founding in 2011, Acreage has focused on building and scaling operations to create a ‎seamless, consumer-focused, branded experience. More information is available at www.acreageholdings.com.

Role Requirements

Responsibilities

No information provided.

Physical Requirements

No information provided.

Experience

No information provided.

Education

No information provided.