Company & Role Overview
SummaryAt Keystone Canna Remedies and TerrAscend, we are on a mission to shape the future of the cannabis industry by creating leading marijuana-based therapies for patients and developing premium products for legalized adult recreational use. We are one of the largest and fastest growing multi-state, vertically integrated cannabis operators in North America. We're on a roll and are just getting started!
It's a Joint Effort
We believe that How We Work Together Matters. Our priority is to assemble a team that believes not just in what we do but how and why we do it. Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry.
Sound like weed be a good fit? Here's where you come in.
Our next part-time Receptionist will be the first point of contact for our patients as they enter our dispensary. This position will be responsible for verifying patient/caregiver registration, answering phones, and maintain additional compliance logs. Weekend availability is required for this role.
To Be Blunt
You will be challenged to work tactically to do to service our patients with care and efficiency.
One minute you will be checking in a new patient
The next minute you will be scheduling a consultation
And the next minute troubleshooting an issue with an online order
Regardless of the task, it's critical you have strong situational awareness and EQ as you'll work within a diverse team in the organization.
Where you'll be planted
This position will be on-site in our Stroudsburg, PA dispensary. Our hours of operation are 9am - 8pm seven days a week. This role will require availability during nights, weekends, and some holidays.
What We're High On
We value diverse skillsets, talents, and experiences. To be successful in this role we know you'll need:
- Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
- At least one (1) year of customer service, retail, or related experience preferred
- Must be proficient with computers, POS systems, Microsoft Office Suite, and Microsoft Teams
- Must be flexible regarding work schedule, including evenings, weekends, and holidays
- Ability to work well within a team environment
- Able to push, pull, lift, or move a minimum of 50 lbs.
- Capable of sitting, standing, kneeling, bending, squatting, and/or walking for extended periods of time
- Able to handle cash or card transactions with patients using an electronic processing system
*** Background Check Requirement ***
As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.
At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.
TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.
This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.
This organization participates in E-Verify.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Esta Organización Participa en E-Verify.
Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.