Company & Role Overview
Embarc is an emerging cannabis retailer in the state of California. We are seeking a guide (Dispensary Associate) whose responsibilities include working closely with customers to determine needs, answer their questions, and recommend the right products. This role will promptly resolve customer complaints and ensure maximum client satisfaction. Additionally the Guide (Dispensary Associate) should stay up to date with product features and maintain our store's visual appearance in high standards.
Salary$18.00 / hour
Company BenefitsBenefits for this job may vary.Career Advancement, Career Training, Company Discounts, Dental, Medical, & Vision Benefits, Free Snacks / Drinks, Gender Neutral Facilities, Inclusive Environment, Life Insurance, Lunch & Learns, Mentor Programs, Paid Parental Leave, Paid Time Off, Paid Time Off to Volunteer, Relaxed / Casual Dress Code
Embarc is a modern cannabis retailer dedicated to community, culture, and education.
We thoughtfully curate products throughout the State to meet the needs of all consumer types, price points, and desired effects. We dedicate 50% of our shelf space to promote inclusion and diversity within the industry, never compromise on quality, and always carry brands that share similar values.
Our bodega-like shopping experience provides a familiar way for you to freely explore our locally-sourced product selection (not behind a glass counter). To us, learning about and shopping for cannabis should be approachable, and that’s our mission in everything we do.
Whether you’re a long time consumer or just starting your journey, our friendly Guides are here to help you navigate the world of cannabis and find products that are right for you.
With 1% of all sales donated back to the community, when you shop at Embarc you’re directly supporting the community you call home.
Ensure high levels of customer satisfaction through excellent sales service.
Check-in customers on POS system.
Assess customers’ needs, provide assistance and information on product features.
Welcome customers to the store and answer their queries.
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
Maintain in-stock and presentable condition assigned areas.
Actively seek out customers in store.
Remain knowledgeable on products offered and discuss available options.
Process POS (point of sale) purchases.
Cross sell products.
Handle returns of merchandise.
Team up with co-workers to ensure proper customer service.
Build productive trust relationships with customers.
Comply with inventory control procedures.
This job operates in a retail setting. Prolonged periods of standing and walking throughout the retail space.
Must be able to lift up to 25 pounds at times.