Director of Operations - Sterling, MA

Acreage Holdings Co.View state requirements in Massachusetts
Job Posted
Nov 02, 2022
Company & Role Overview



Acreage Holdings is one of the largest vertically integrated, multi-state operators of cannabis licenses and assets in the U.S. We deeply believe in the transformational power that cannabis has to heal and change the world. Our mission is to champion and provide access to cannabis' beneficial properties by creating the best quality products and experiences.

The Director of Operations (DO) is an essential leadership role managing the day-to-day operational activities of the business, enabling the achievement of monthly, quarterly, and annual financial objectives (EBITDA, as the lead metric). Proven leadership skills with hands-on operational knowledge and expertise to drive commercialization via strategic decision making, sound judgment and effective people management. Key areas of responsibility for this seasoned professional would include staff development & management, supply chain planning, master scheduling, inventory management, budget management, quality control and compliance, enabling the seamless production and efficient distribution of medical marijuana products from The Botanist.

General Operations & Duties

  • Executes business strategy approved by the General Manager and Regional General Manager.
  • Provides ongoing production reports including but not limited to: production output and finished inventory.
  • Supervises cost control and manages expenditures based on the approved budget.
  • Maintains awareness of current regulations pertaining to workplace safety (i.e., OSHA). Works with Human Resources to ensure compliance in terms of workplace injury reporting.

Production Operations

  • Responsible for the overall management, coordination, integration and execution of all operations from cultivation to logistics using compliant SOPs and relevant KPIs. Committed to improving and streamlining the business process for each function from seed-to-sale (e.g., Cultivation, Extraction, Processing, Packaging, etc.).
  • Ensures the company's ability to produce, prepare and package the highest quality medical marijuana products for wholesale sales and dispensaries - effectively, efficiently, and compliantly (in compliance with OCM policies and procedures).
  • Supervises and maintains production process planning (informed by wholesale sales needs and retail feedback)
  • Works closely with the Production management team to prepare and execute monthly production forecasts designed to minimally achieve/ideally exceed monthly, quarterly, and annual revenue forecasts.
  • Works with Compliance and Security to develop and implement safety/risk management plans to ensure the safety of our facility and team members.

Packaging Operations

  • Responsible for the overall management, coordination and execution of Packaging, Processing and Quality control.
  • Ensures that the company provides safe, reliable medicine to dispensaries.
  • Implements metrics to drive and achieve packaging efficiencies.
  • Tracks the delivery of consistent, quality Extraction production output.
  • Leads development of best practices.

R&D and Quality Control

  • Establishes ongoing testing protocols and standards, working closely with the Lab Manager and team
  • Supervises the selection and development of genetics for the highest quality medicine, optimal yields and proprietary strains' creation.

Inventory Management & Distribution

  • Develops product cost analyses, inventory reporting and deliveries to dispensaries to help the company achieve its monthly, quarterly, and annual business objectives.
  • Ensures proper inventory controls and inventory management
  • Partners with the Production management team to develop and manage forecasts for short and long-term supply planning, while considering current inventory on hand, lead times and COGS.
  • Oversees implementation and use of inventory controls including Biotrak usage

Production Facilities

  • Ensures that all facility resources are well-maintained, well-organized, inventoried and reordered promptly.
  • Responsible for the procurement of plants, materials, equipment (up to a defined $ level - set by the General Manager) and other resources.
  • Develops and implements regularly scheduled equipment maintenance program
  • Maintains compliance with all company policies and procedures


Education and/or Work Experience Requirements:

  • Bachelor's degree, preferably in operations or supply chain management.
  • Minimum of 6 - 8 years in operations with progressively responsible experience in production (e.g., cultivation, extraction, etc), supply chain management, financials/budget management, strategic planning/forecasting, development, validation and execution of SOPs, ability to drive compliant quality controls, etc. Experience within the medical marijuana industry is required (from seed-to-sale)
  • Additional Qualifications:

    • Excellent leadership skills to develop and coach a diverse team
    • Excellent verbal and written communication skills for mobilizing and motivating a diverse team
    • Strong financial acumen and budgeting skills
    • Knowledge of federal, state, local laws and regs, which govern the medical marijuana industry in Massachusetts is required.
    • Must be highly motivated and thrive in a fast-paced environment.
    • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
    • Ability to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices
    • Proficient with MS Office software (e.g., Outlook, Excel, PowerPoint, etc).
    • Ability to define problems, collect data, establish facts, draw valid conclusions, develop and execute solutions.
    • Must be able to pass the state's background check.
    • Ability to maintain confidentiality with absolute reliability and honesty.

About Acreage Holdings Co.

Headquartered in New York City, Acreage is a multi-state operator of cannabis ‎cultivation and retailing facilities in the U.S., including the company’s national retail store ‎brand, The Botanist. Acreage’s wide range of national and regionally available cannabis products include the award-winning Botanist brand, the highly recognizable Tweed brand, the Prime medical brand in Pennsylvania, the Innocent edibles brand in Illinois and others. Acreage also owns Universal Hemp, LLC, a hemp subsidiary dedicated to the distribution, marketing and sale of CBD products throughout the U.S.

Since its founding in 2011, Acreage has focused on building and scaling operations to create a ‎seamless, consumer-focused, branded experience. More information is available at