Ashmoon Inc is hiring for a Shift Lead position in our licensed compliant cannabis retail store. We are seeking a positive, responsible communicator to join our management team. This position is largely tip based, where your duties including cashiering and serving customers daily along with your budtender team. Having the ability to be organized and balance front of house and back of house duties is essential.
Opening/Closing duties: keyholder responsible for opening/closing shop, setting up/closing registers for budtenders, organize/record/reconcile cash collected Staff management: ability to lead budtenders including customer service support, answer compliance questions, enforce company policy, and to resolve conflicts Follow California employment guidelines and ensure staff are taking scheduled breaks Exemplary customer service, ability to resolve complaints and to respond appropriately to a variety of different customer personality types Participate in building maintenance- ensure conditions of building are in good and safe operating order, reporting to General Manager any maintenance needs Participate in inventory duties: restocking, organizing flow of inventory from processing to sales floor, overnight inventory counts, inventory reconciliation through POS and METRC, etc Ability to independently problem solve and provide solutions as issues arise Strong sales focus: able to motivate team and meet sales performance goals Strong knowledge of cannabis products and ability to educate budtenders and customers alike Ability to take inventory of office and cleaning supplies
Ability to lift 50 lbs. Standing/sitting/bending/twisting/reaching. Inventory movement
1-2+ years experience in a leadership role in legal cannabis retail environment, including open/closing keyholder duties, accountability for cash collected, and staff management and training experience 2+ years budtending in legal cannabis retail, where duties include cashiering, customer service and education, and participating in inventory and reception duties 1+ year working with METRC compliant inventory and knowledge of METRC system 2+ years operating POS systems including both front end and back end management Well versed knowledge of State and Local cannabis regulations Experience with cannabis retail delivery a plus Knowledge of Adobe PDF, Microsoft Suite, and Google Suite programs Photoshop experience a plus Marketing experience a plus Tech savvy- able to trouble shoot basic IT issues Clean driving record, personal vehicle, and current registration/insurance (preferred)
High School or Equivalent
About Hollywood High Grade
Providing the best cannabis products at the best prices since 2014! Serving the Hollywood area in-store and now through delivery. We aim to provide the best customer service experience to all consumers, at any and every budget.
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